I know that most of you don’t need pointers with this, but if you’re new to Excel, keep reading to get familiar with the basics. Therefore, I went to Windows Reset as my last option, which I was trying to avoid since I had to reinstall everything.Īfter Reset the bug was gone, also after Windows and Office updates too.Ĭase this helps anyone right now or in the future, here's a solution that worked for me.This is a quick tutorial on how to freeze rows in Excel. By the way, I followed this guide to create a new user account in my Windows.
The second option I was not able to perform completely as my company Windows settings might block my login with a different account. I tried the clean boot and the issue continued. This way can help you check if a specific Windows user profile has problem. If it's convenient, you may also switch to a different account to log in Windows and then open Excel to check the outcome. Clean boot can help you determine if any background program causes the problem. If you are willing, you may try to perform a clean boot on Windows and then test in Excel again.
The solutions you suggested to troubleshoot this were:Īs you mentioned that issue starts to happen after you switched to a new laptop and same issue persists after you updated Office(Office channel changed). * Once complete conversation about this topic, kindly Mark and Vote any replies to benefit others reading this thread.Īs said in private, thanks for taking a look to this issue I was facing. Tina - * Beware of scammers posting fake support numbers here. Semi-Annual Enterprise Channel, Version 2108(Build 14326.20784) In a workbook which has freeze pane, if you select cell within the frozen pane and then perform Page Down with the PgDn key, the active cell jumps to the top instead of moving down.Ĭurrent Channel, Version 2201(Build 14827.20198) I'd like to post a summary for this issue so that other users having similar issue can easily find the useful information.
Thanks for sharing the solution here, it will definitely benefit other community members who come across this thread. Very glad to know the issue was gone after you did a Windows reset. We appreciate you spent time doing those tests.
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